Managed IT solutions differ from traditional IT support in a few key ways. Conventional IT support commonly operates on a break-fix model, where service is provided when problems happen. This can lead to unpredictable costs and downtime.
In contrast, managed IT services adopt a hands-on approach, offering continual monitoring and upkeep to avoid issues before they happen.
Managed IT providers typically offer fixed, monthly rates for comprehensive service that includes cybersecurity measures, information backup services, cloud management, and help desk support. This system allows for better budgeting and emphasizes minimizing problems as opposed to merely reacting to them.