Managed IT solutions are different than conventional IT support in a few important ways. Traditional IT services typically operate on what’s known as a break-fix system, where service is provided at the time problems happen. This may lead to unanticipated costs and downtime.
On the other hand, managed IT solutions follow a hands-on strategy, delivering continuous oversight and maintenance to avoid issues before they occur.
Managed IT providers generally provide fixed, monthly rates for complete care that consists of cybersecurity protection, data backup services, cloud administration, and help desk support. This system allows for more accurate financial planning and focuses on avoiding problems instead of merely reacting to them.