Managed IT services differ from traditional IT services in a number of important ways. Traditional IT support normally operates on a break-fix model, where services are provided when issues arise. This may lead to unexpected costs and downtime.
In contrast, managed IT solutions embrace a hands-on approach, delivering continuous monitoring and maintenance to prevent troubles before they occur.
Managed IT companies typically offer fixed, monthly pricing for thorough service that consists of cybersecurity defense, information backup solutions, cloud management, and help desk assistance. This system allows for more accurate financial planning and focuses on minimizing issues as opposed to just responding to them.